![]() ![]() Check your purchase history to make sure that you haven’t been fraudulently billed. Instead, log directly into your PayPal account using the official app or a trusted browser. If you receive an invoice that you suspect is fake or for a purchase you know you didn’t make, do not pay it, and do not respond using any links or phone numbers in the email. Contact us if you’re still not sure.” PayPal invoice scam warning What to do if you receive a PayPal invoice scam email? We don’t ask for your credentials or auto-debit money from your account against any invoices. PayPal won’t ask you to call or send texts to phone numbers in an invoice. “You can safely ignore this invoice if you’re not buying anything from this seller. PayPal now includes warning in invoice emailsĪs more reports come out about this phishing scam, PayPal has added a warning to invoice emails. Watch out for any emails warning you to call quickly to resolve an “issue” - they are likely scam emails. They could use your information to empty your bank account or steal your identity. If you do call that number, they will then try to convince you to give them your personal information. The scammers want you to send money or call the number listed in under the “Seller note to customer” section.ĭo not call that number. PayPal said you can cancel any unwarranted invoices or money requests. In my case, I did not respond to the invoice and it eventually vanished on its own. Instead go directly into your PayPal account and visit the “bills” section, you will be able to find the invoice there. To be safe, do not click the button asking you to pay the invoice. ![]() Scammers discovered your PayPal account and sent you an invoice. The email looks so real because it likely did come from PayPal. (WDIV) What to do if you receive a PayPal invoice scam email Do give us a Call for any dispute regarding the Payment and issue a Refund at ” PayPal invoice scam note This transaction may take 12 hours to appear in your Bank Statement. “You have successfully made a transaction for your Bitcoin (BTC) Using Paypal, you Charged the amount mentioned in the INVOICE. “Bitcoin Exchange sent you an invoice for $499.99 USD Due on receipt.” There have been reports of suspicious invoices for gift cards, notes that “your PayPal account has been accessed unlawfully,” or for charges made by PayPal itself. The subject line will be something like: “Invoice from NAME (#).” In my case, it claimed to come from “Bitcoin Exchange,” which I had never used so that was my first red flag. The email might come directly from PayPal, but you shouldn’t call the number listed and you shouldn’t send money. “Scammers are becoming increasingly convincing and we are continuing to urge our customers to be aware of the devastating impacts of these types of scams and to never share passwords or authentication passcodes with any third party.If you get an unexpected invoice from PayPal the best thing you can do is report it and ignore it. “We’re actively raising awareness among our customers on what to look out for and how to keep their personal information and money safe,” he said. If someone does ask you to do that over the phone, hang up and report them.Ī Macquarie Bank spokesman said the volume and complexity of scams and fraud were increasing. When the code is sent to your mobile, you will be required to input the OTP within a timeframe.Ī bank or legitimate business will NEVER ask you to read an OTP out verbally over the phone, so don’t. One-time passcodes are a four to six-digit pin sent to a mobile phone as an additional security measure to authenticate that a transaction is being completed by you. NEVER read out a one-time passcode over the phone To avoid this, search online for the business’s official website and find the contact page that contains the official customer service line.Ģ. In the heat of the moment, it is easy to get flustered and just call the number sent to you. If a bank or legitimate business tries to contact you, they may also send you a contact number or email. It sounds extreme but put simply, if a scammer sends you a text or an email, they often include a false phone number or email and ask you to contact them. NEVER call numbers contained in emails or texts Macquarie Bank put a block on the card but did not retrieve the funds, as the couple had passed on the one-time passcodes to the scammers. “I consider myself savvy, I‘ve fended off so many scams in the past.” “There’s an element of shame that comes with it: You were tricked, you fell for it,” Ben told 9 News. The suspicious transactions reportedly triggered Macquarie Bank to contact Ben, but he was still on the phone with the scammers. ![]() The sums started under $1000 but soon the criminal accessed the couple’s home loan account and transferred $55,000 into their offset account that has no spending limit. An example of an authentication received over text message. ![]()
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